Monday morning , August 20, 2001 at 5:00am... was a quiet, rainy, not-very-illustrious start to a Summer day. Back then, I had a day job, working in the IT Department for Allegheny County, in Pittsburgh. 9/11 was a few short weeks away... and I had 2 hours to get myself ready to go to work, via the daycare to drop off my daughter, and a...